At BIU Group, you will be working with an amazing team.

The right people are key for growth and consistency, and each team member is a fundamental cog in the wheel.

Empowerment, responsibility and accountability are three main elements to BIU’s culture. Combining these with our Company Values, everyone strives to achieve the same goals.

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Account Manager


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An Account Management role, working under the direction of the Charity Partnerships Manager. To oversee and extend key accounts, identification of new account opportunities and targeted growth of key textile recycling contracts for the allocated charities and regions. Effectively overseeing opportunities whilst being hands-on when required. Building and maintaining an excellent relationship with the major retailers, land owners, charity partners and any third party, ensuring you keep them updated about the partnership, and providing service excellence. • Work under the direction of the Charity Partnerships Manager to deliver service excellence to the major retailers, landowners, facilities management companies and charity partners. • Building and maintaining strong, long lasting customer relationships. • Ensuring the timely and successful delivery of solutions according to the retailers or land owners needs and objectives. • Communication of monthly, quarterly and annual reports to all stakeholders. • Be a point of contact for BIU, charity partner, site owners and other parties relevant to contract. • Liaise with all relevant departments within BIU to ensure accounts run smoothly and efficiently. • Development of the existing reporting structures both internally and to stakeholders. • Ensure all recycling banks are serviced as per the contract requirements, and stock is delivered to designated depots. • Deal with site issues such as overflows, fly-tipping and vandalism. • Completion of administrative work, collating collection data, weights, reports. • Ensure all equipment, plant and machinery, PPE/uniforms are kept in working order / good condition. • Plan and attend meetings with BIU teams, key accounts, charity partners and any relevant third parties. • Ensure operations are carried out in an efficient and cost-effective manner, with minimal environmental impact. • Ensure terms of contract are adhered to at all times. • Be contactable during out-of-hours in case of any infrequent/rare issues. • Any other duties as and when required to suit business requirements. • Ensure self and team are adhering to health, safety, environmental and other company policies and procedures at all times. • Represent the company and its partners in a polite and professional manner at all times. • Ensure that company security is protected at all times, by controlling keys, fobs and alarm codes. • Adhere to BIU’s Company Values

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Equality and Diversity

BIU Group (“the Company”) is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. This Policy aims to remove unfair and discriminatory practices within the Company and to encourage full contribution from its diverse community. The Company is committed to actively opposing all forms of discrimination.

The Company also aims to provide a service that does not discriminate against its clients and customers in the means by which they can access the services and goods supplied by the Company. The Company believes that all employees and clients are entitled to be treated with respect and dignity.